Troubleshooting
When something is not behaving.
Someone's location is not updating
The usual causes, in the order worth checking.
Notifications are not arriving
Work through these in order.
Someone has disappeared from the map
Gone entirely is different from frozen.
The app says it is under maintenance
What that screen means and what to do.
A feature is unavailable on my account
Why a button might be greyed out for you and not for others.